By default Direct Routing tries another SBC in the user's voice routing policy when an outbound INVITE gets 408, 503 or 504; other 4xx and 6xx responses end the call unless FailoverResponseCodes is changed.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
SBC failover
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). SIP trunk capacity and concurrent call planning: source note sip-trunk-capacity-planning-ms-failover-codes. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-capacity-planning-ms-failover-codes

BibTeX

@misc{warmtransfer-claim-sip-trunk-capacity-planning-ms-failover-codes,
  title  = {SIP trunk capacity and concurrent call planning: source note sip-trunk-capacity-planning-ms-failover-codes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-trunk-capacity-planning-ms-failover-codes},
  note   = {Source note sip-trunk-capacity-planning-ms-failover-codes, checked 2026-09-24}
}

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