Genesys Cloud external trunk TLS settings include a mutual authentication toggle that is disabled by default, with TLS 1.2 as the default protocol version.

Checked 2026-10-02

Vendor
Genesys
Product
Genesys Cloud
Subsystem
external trunk
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). SIP trunk authentication: registration and static IP and mutual TLS: source note sip-trunk-authentication-models-genesys-mutual-auth-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-authentication-models-genesys-mutual-auth-toggle

BibTeX

@misc{warmtransfer-claim-sip-trunk-authentication-models-genesys-mutual-auth-toggle,
  title  = {SIP trunk authentication: registration and static IP and mutual TLS: source note sip-trunk-authentication-models-genesys-mutual-auth-toggle},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-trunk-authentication-models-genesys-mutual-auth-toggle},
  note   = {Source note sip-trunk-authentication-models-genesys-mutual-auth-toggle, checked 2026-10-02}
}

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