When certificates and SBC settings are correct but the TLS connection is still interrupted, Microsoft points to intermediary devices such as firewalls or routers between the SBC and Microsoft closing the connection.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
network path
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). SIP TLS handshake failures on trunks: source note sip-tls-handshake-failures-dr-middlebox-closes. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-tls-handshake-failures-dr-middlebox-closes

BibTeX

@misc{warmtransfer-claim-sip-tls-handshake-failures-dr-middlebox-closes,
  title  = {SIP TLS handshake failures on trunks: source note sip-tls-handshake-failures-dr-middlebox-closes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-tls-handshake-failures-dr-middlebox-closes},
  note   = {Source note sip-tls-handshake-failures-dr-middlebox-closes, checked 2026-09-25}
}

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