Teams Direct Routing monitors SBC health using the SIP OPTIONS messages the SBC sends, and the tenant administrator does not need to do anything to turn this monitoring on.

Checked 2026-09-24

Direct Routing uses SIP options sent by the Session Border Controllers to monitor SBC health.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
SBC health monitoring
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). SIP OPTIONS pings and trunk keepalives: source note sip-options-keepalive-dr-sbc-options-health. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-options-keepalive-dr-sbc-options-health

BibTeX

@misc{warmtransfer-claim-sip-options-keepalive-dr-sbc-options-health,
  title  = {SIP OPTIONS pings and trunk keepalives: source note sip-options-keepalive-dr-sbc-options-health},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-options-keepalive-dr-sbc-options-health},
  note   = {Source note sip-options-keepalive-dr-sbc-options-health, checked 2026-09-24}
}

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