Microsoft's SBC connection guidance says SIP OPTIONS pings MUST NOT be sent more often than one transaction every 60 seconds per configured trunk per endpoint, and adds a second clause that refers to 180 seconds.

Checked 2026-09-24

SIP OPTIONS pings MUST NOT exceed a frequency of one transaction every 60 seconds and MUST NOT be more or less frequent than one transaction every 180 seconds for each configured trunk for each endpoint.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
SBC pairing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). SIP OPTIONS pings and trunk keepalives: source note sip-options-keepalive-dr-frequency-text. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-options-keepalive-dr-frequency-text

BibTeX

@misc{warmtransfer-claim-sip-options-keepalive-dr-frequency-text,
  title  = {SIP OPTIONS pings and trunk keepalives: source note sip-options-keepalive-dr-frequency-text},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-options-keepalive-dr-frequency-text},
  note   = {Source note sip-options-keepalive-dr-frequency-text, checked 2026-09-24}
}

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