Unified CM does not prevent a CFA loop when Call Forward All is activated through Unified CM Administration or the Self Care Portal instead of from the phone.

Checked 2026-09-25

If Call Forward All activation occurs in Unified Communications Manager or the Cisco Unified Communications Self Care Portal, Unified Communications Manager does not prevent the CFA loop.
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
call forwarding
Deployment
on-premises
Region
not restricted
Release range
Release 15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). SIP call forwarding and routing loops: source note sip-forwarding-loops-cucm-cfa-admin-no-prevent. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-forwarding-loops-cucm-cfa-admin-no-prevent

BibTeX

@misc{warmtransfer-claim-sip-forwarding-loops-cucm-cfa-admin-no-prevent,
  title  = {SIP call forwarding and routing loops: source note sip-forwarding-loops-cucm-cfa-admin-no-prevent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-forwarding-loops-cucm-cfa-admin-no-prevent},
  note   = {Source note sip-forwarding-loops-cucm-cfa-admin-no-prevent, checked 2026-09-25}
}

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