Source note · SIP ALG problems on firewalls and routers
Prisma Access does not support disabling the ALG on the predefined sip application. Palo Alto Networks recommends an application override policy for the SIP ports instead.
Checked 2026-09-25
- Vendor
- Palo Alto Networks
- Product
- Prisma Access
- Subsystem
- policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of KB last modification 2023-01-14
- Checked
- 2026-09-25
Sources
- How to disable SIP ALG in Prisma Access — Palo Alto Networks · tier 2 current vendor documentation · article body
Cite this note
APA
WarmTransfer. (2026, September 25). SIP ALG problems on firewalls and routers: source note sip-alg-problems-prisma-access-app-override. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-alg-problems-prisma-access-app-override
BibTeX
@misc{warmtransfer-claim-sip-alg-problems-prisma-access-app-override,
title = {SIP ALG problems on firewalls and routers: source note sip-alg-problems-prisma-access-app-override},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sip-alg-problems-prisma-access-app-override},
note = {Source note sip-alg-problems-prisma-access-app-override, checked 2026-09-25}
}