Fortinet's 2015 technical tip says the FortiGate SIP ALG should be disabled only for troubleshooting, to isolate a problem. Cisco instead recommends switching SIP ALG off for Webex Calling as standing practice.

disputed · Checked 2026-09-25

Disabling the SIP-ALG should only be done for troubleshooting (to isolate a problem).
Vendor
Fortinet
Product
FortiGate (FortiOS)
Subsystem
VoIP inspection
Deployment
on-premises
Region
not restricted
Release range
FortiOS 5.x era per 2015 tip
Status
disputed
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). SIP ALG problems on firewalls and routers: source note sip-alg-problems-fortigate-troubleshoot-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-alg-problems-fortigate-troubleshoot-only

BibTeX

@misc{warmtransfer-claim-sip-alg-problems-fortigate-troubleshoot-only,
  title  = {SIP ALG problems on firewalls and routers: source note sip-alg-problems-fortigate-troubleshoot-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-alg-problems-fortigate-troubleshoot-only},
  note   = {Source note sip-alg-problems-fortigate-troubleshoot-only, checked 2026-09-25}
}

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