Teams Call Analytics only helps when a call reaches Direct Routing's internal components; for SBC pairing problems or rejected INVITEs, Microsoft points to the SBC logs, where Direct Routing sends detailed error descriptions.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
troubleshooting tools
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). SIP 503 and trunk out-of-service failures: source note sip-503-trunk-failures-dr-sbc-logs. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-503-trunk-failures-dr-sbc-logs

BibTeX

@misc{warmtransfer-claim-sip-503-trunk-failures-dr-sbc-logs,
  title  = {SIP 503 and trunk out-of-service failures: source note sip-503-trunk-failures-dr-sbc-logs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-503-trunk-failures-dr-sbc-logs},
  note   = {Source note sip-503-trunk-failures-dr-sbc-logs, checked 2026-09-25}
}

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