In Teams Direct Routing, when the SBC gets a 503 with a Retry-After header in response to an INVITE, it must terminate that connection and try the next available Microsoft datacenter.

Checked 2026-09-25

When the SBC receives a 503 message with a Retry-After header in response to an INVITE, the SBC must terminate that connection and try the next available Microsoft datacenter.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
SIP signalling
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). SIP 503 and trunk out-of-service failures: source note sip-503-trunk-failures-dr-503-ra-next-dc. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-503-trunk-failures-dr-503-ra-next-dc

BibTeX

@misc{warmtransfer-claim-sip-503-trunk-failures-dr-503-ra-next-dc,
  title  = {SIP 503 and trunk out-of-service failures: source note sip-503-trunk-failures-dr-503-ra-next-dc},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-503-trunk-failures-dr-503-ra-next-dc},
  note   = {Source note sip-503-trunk-failures-dr-503-ra-next-dc, checked 2026-09-25}
}

Read in context