Source note · Troubleshooting SIP 403 Forbidden from a carrier
Telnyx rejects an outbound call with 403 and cause code D13 when the dialed number is not in a country whitelisted in the outbound voice profile; the fix is to add the destination country to that profile's whitelist.
Checked 2026-09-30
- Vendor
- Telnyx
- Product
- SIP Trunking
- Subsystem
- outbound voice profile
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Telnyx SIP Response Codes — Telnyx · tier 2 current vendor documentation · 403 list, cause code D13
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting SIP 403 Forbidden from a carrier: source note sip-403-forbidden-troubleshooting-telnyx-d13. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-403-forbidden-troubleshooting-telnyx-d13
BibTeX
@misc{warmtransfer-claim-sip-403-forbidden-troubleshooting-telnyx-d13,
title = {Troubleshooting SIP 403 Forbidden from a carrier: source note sip-403-forbidden-troubleshooting-telnyx-d13},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sip-403-forbidden-troubleshooting-telnyx-d13},
note = {Source note sip-403-forbidden-troubleshooting-telnyx-d13, checked 2026-09-30}
}