Microsoft says TLS termination or deep packet inspection of Microsoft 365 domains, and forcing protocol downgrade such as UDP to TCP, are untested scenarios known to cause connectivity issues.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft 365 including Teams
Subsystem
network connectivity
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). SD-WAN considerations for voice: source note sdwan-voice-m365-no-udp-downgrade. WarmTransfer. https://warmtransfer.net/knowledge/claims/sdwan-voice-m365-no-udp-downgrade

BibTeX

@misc{warmtransfer-claim-sdwan-voice-m365-no-udp-downgrade,
  title  = {SD-WAN considerations for voice: source note sdwan-voice-m365-no-udp-downgrade},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sdwan-voice-m365-no-udp-downgrade},
  note   = {Source note sdwan-voice-m365-no-udp-downgrade, checked 2026-09-24}
}

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