Source note · RTP and RTCP quality metrics
For Webex Calling PSTN calls, the end-to-end experience and receive stream metrics of the PSTN-side party are not available because they are not transmitted to the Webex Calling cloud.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub troubleshooting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Troubleshoot Webex Calling calls in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · PSTN / Local Gateway call section
Cite this note
APA
WarmTransfer. (2026, September 24). RTP and RTCP quality metrics: source note rtp-rtcp-quality-wxc-pstn-leg-unavailable. WarmTransfer. https://warmtransfer.net/knowledge/claims/rtp-rtcp-quality-wxc-pstn-leg-unavailable
BibTeX
@misc{warmtransfer-claim-rtp-rtcp-quality-wxc-pstn-leg-unavailable,
title = {RTP and RTCP quality metrics: source note rtp-rtcp-quality-wxc-pstn-leg-unavailable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/rtp-rtcp-quality-wxc-pstn-leg-unavailable},
note = {Source note rtp-rtcp-quality-wxc-pstn-leg-unavailable, checked 2026-09-24}
}