Microsoft states that a CQD Poor audio classification does not mean the stream was actually poor or that the user perceived a quality issue.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams Call Quality Dashboard
Subsystem
stream classification
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). RTP and RTCP quality metrics: source note rtp-rtcp-quality-cqd-poor-not-perceived. WarmTransfer. https://warmtransfer.net/knowledge/claims/rtp-rtcp-quality-cqd-poor-not-perceived

BibTeX

@misc{warmtransfer-claim-rtp-rtcp-quality-cqd-poor-not-perceived,
  title  = {RTP and RTCP quality metrics: source note rtp-rtcp-quality-cqd-poor-not-perceived},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/rtp-rtcp-quality-cqd-poor-not-perceived},
  note   = {Source note rtp-rtcp-quality-cqd-poor-not-perceived, checked 2026-09-24}
}

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