Source note · RTP and RTCP quality metrics
Teams CQD marks an audio stream Poor if packet utilization exceeds 500 packets and any one of round trip over 500 ms, packet loss rate over 0.1, or jitter over 30 ms is met.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Call Quality Dashboard
- Subsystem
- stream classification
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Stream classification in Call Quality Dashboard (CQD) — Microsoft · tier 2 current vendor documentation · Classifier Definitions > Audio Classifier table
Cite this note
APA
WarmTransfer. (2026, September 24). RTP and RTCP quality metrics: source note rtp-rtcp-quality-cqd-audio-poor. WarmTransfer. https://warmtransfer.net/knowledge/claims/rtp-rtcp-quality-cqd-audio-poor
BibTeX
@misc{warmtransfer-claim-rtp-rtcp-quality-cqd-audio-poor,
title = {RTP and RTCP quality metrics: source note rtp-rtcp-quality-cqd-audio-poor},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/rtp-rtcp-quality-cqd-audio-poor},
note = {Source note rtp-rtcp-quality-cqd-audio-poor, checked 2026-09-24}
}