A channel is assigned to a workflow by opening the workflow, clicking Channel Assignment, checking the box next to the channel and clicking Save; clicking Assigned at the top lists the channels linked to the workflow with their Name and Type.

Checked 2026-09-30

Vendor
RingCentral
Product
RingCX
Subsystem
workflows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-workflow-channel-assign. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-workflow-channel-assign

BibTeX

@misc{warmtransfer-claim-ringcx-inbound-setup-workflow-channel-assign,
  title  = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-workflow-channel-assign},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-workflow-channel-assign},
  note   = {Source note ringcx-inbound-setup-workflow-channel-assign, checked 2026-09-30}
}

Read in context