Source note · Setting up inbound queues in RingCentral RingCX
A group skill is created by hovering over the inbound queue group under Routing > Voice queues & skills, clicking the Edit Group pencil icon, opening the Group Skills tab, clicking New skill, entering a name and description, setting the Status toggle, clicking Continue and then Save.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- skills
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Creating and managing inbound queue group skills — RingCentral · tier 2 current vendor documentation · Creating inbound queue group skills
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-group-skill-create. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-group-skill-create
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-group-skill-create,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-group-skill-create},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-group-skill-create},
note = {Source note ringcx-inbound-setup-group-skill-create, checked 2026-09-30}
}