The RingCX procedures for queue groups, Voice queues & skills and Workflow Studio do not describe RingCentral Contact Center, whose support content is organised around ACD skills, points of contact and scripts instead.

inferred · Checked 2026-09-30

Vendor
RingCentral
Product
RingCentral Contact Center
Subsystem
product-scope
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Status
inferred
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-cc-out-of-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-cc-out-of-scope

BibTeX

@misc{warmtransfer-claim-ringcx-inbound-setup-cc-out-of-scope,
  title  = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-cc-out-of-scope},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-cc-out-of-scope},
  note   = {Source note ringcx-inbound-setup-cc-out-of-scope, checked 2026-09-30}
}

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