The Direct Routing emergency call routing policy references an online PSTN usage, and there must be an online voice route for the emergency dial string.

Checked 2026-09-25

In particular, you must ensure that there's an OnlineVoiceRoute for the emergency dial string.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
emergency calling
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-ms-emergency-voice-route. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-ms-emergency-voice-route

BibTeX

@misc{warmtransfer-claim-ringcentral-with-teams-ms-emergency-voice-route,
  title  = {Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-ms-emergency-voice-route},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-ms-emergency-voice-route},
  note   = {Source note ringcentral-with-teams-ms-emergency-voice-route, checked 2026-09-25}
}

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