Before installing the embedded app, the user principal name and email address must match between each user's Microsoft and RingCentral accounts, or chat notifications and personal contacts will not display.

Checked 2026-09-25

Vendor
RingCentral
Product
RingCentral for Microsoft Teams embedded app
Subsystem
deployment
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-embed-upn-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-embed-upn-match

BibTeX

@misc{warmtransfer-claim-ringcentral-with-teams-embed-upn-match,
  title  = {Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-embed-upn-match},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-embed-upn-match},
  note   = {Source note ringcentral-with-teams-embed-upn-match, checked 2026-09-25}
}

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