Source note · Using RingCentral calling with Microsoft Teams
Users still active in both RingCentral and Microsoft after moving to Direct Routing receive two notifications for each incoming call.
Checked 2026-09-25
- Vendor
- RingCentral
- Product
- RingEX Direct Routing for Microsoft Teams
- Subsystem
- user experience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- RingCentral for Microsoft Teams Direct Routing FAQs and troubleshooting — RingCentral · tier 2 current vendor documentation · FAQ: Why do users receive duplicate incoming calls after Cloud PBX migration?
Cite this note
APA
WarmTransfer. (2026, September 25). Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-dr-duplicate-rings. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-dr-duplicate-rings
BibTeX
@misc{warmtransfer-claim-ringcentral-with-teams-dr-duplicate-rings,
title = {Using RingCentral calling with Microsoft Teams: source note ringcentral-with-teams-dr-duplicate-rings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-with-teams-dr-duplicate-rings},
note = {Source note ringcentral-with-teams-dr-duplicate-rings, checked 2026-09-25}
}