In RingCentral call routing an IVR prompt is the recorded greeting played to the caller.

Checked 2026-10-02

An IVR prompt is the recorded greeting that is played to the caller.
Vendor
RingCentral
Product
RingEX
Subsystem
IVR prompts
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-ivr-prompt-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-ivr-prompt-definition

BibTeX

@misc{warmtransfer-claim-ringcentral-ivr-setup-ivr-prompt-definition,
  title  = {Setting up RingCentral IVR menus and call handling: source note ringcentral-ivr-setup-ivr-prompt-definition},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ringcentral-ivr-setup-ivr-prompt-definition},
  note   = {Source note ringcentral-ivr-setup-ivr-prompt-definition, checked 2026-10-02}
}

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