Source note · RingCentral call queues and IVR
RingEX company business hours default to 24/7 and can be changed so different company call handling rules apply when the business is open and closed.
Checked 2026-09-25
By default, this schedule is set to 24/7, but you can customize it to apply different company call handling rules to before or after hours.
- Vendor
- RingCentral
- Product
- RingEX
- Subsystem
- business hours
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setting your company business hours in the RingCentral app and Admin Portal — RingCentral · tier 2 current vendor documentation · introductory section
Cite this note
APA
WarmTransfer. (2026, September 25). RingCentral call queues and IVR: source note ringcentral-call-queues-business-hours-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-business-hours-default
BibTeX
@misc{warmtransfer-claim-ringcentral-call-queues-business-hours-default,
title = {RingCentral call queues and IVR: source note ringcentral-call-queues-business-hours-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcentral-call-queues-business-hours-default},
note = {Source note ringcentral-call-queues-business-hours-default, checked 2026-09-25}
}