Source note · Voice for remote and home workers
HELD+-capable Webex devices, including the Webex App, report their network environment for emergency location using the upstream LLDP switch, wireless access point BSSID, IP address or upstream gateway default MAC address; devices without HELD rely on the Caller ID asserted in the call.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- e911
- Deployment
- multi-tenant
- Region
- us, ca
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Enhanced Emergency Calling for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Dynamic location detection (HELD+ capable and non-HELD devices)
Cite this note
APA
WarmTransfer. (2026, September 25). Voice for remote and home workers: source note remote-worker-voice-webex-held-discovery. WarmTransfer. https://warmtransfer.net/knowledge/claims/remote-worker-voice-webex-held-discovery
BibTeX
@misc{warmtransfer-claim-remote-worker-voice-webex-held-discovery,
title = {Voice for remote and home workers: source note remote-worker-voice-webex-held-discovery},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/remote-worker-voice-webex-held-discovery},
note = {Source note remote-worker-voice-webex-held-discovery, checked 2026-09-25}
}