For Teams Direct Routing emergency calls, the SBC must have PidfloSupported set to True, and the tenant must connect to an Emergency Routing Service provider (US and Canada) or configure the SBC for an ELIN application.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
e911
Deployment
multi-tenant
Region
us, ca
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Voice for remote and home workers: source note remote-worker-voice-teams-dr-e911-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/remote-worker-voice-teams-dr-e911-prereqs

BibTeX

@misc{warmtransfer-claim-remote-worker-voice-teams-dr-e911-prereqs,
  title  = {Voice for remote and home workers: source note remote-worker-voice-teams-dr-e911-prereqs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/remote-worker-voice-teams-dr-e911-prereqs},
  note   = {Source note remote-worker-voice-teams-dr-e911-prereqs, checked 2026-09-25}
}

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