Source note · Real-time translation in contact centers
Under 45 CFR 92.201(g), a covered entity that provides a qualified interpreter through audio remote interpreting must deliver real-time audio over a dedicated high-speed connection with clear, audible transmission of voices, and provide adequate user training.
Checked 2026-09-30
- Vendor
- US HHS
- Product
- Section 1557 nondiscrimination rule
- Subsystem
- language access
- Deployment
- not-applicable
- Region
- united states; covered health programs and activities
- Release range
- e-CFR text as mirrored 2026-09-30
- Checked
- 2026-09-30
Sources
- 45 CFR § 92.201 - Meaningful access for individuals with limited English proficiency — Cornell Legal Information Institute (republishing the US Code of Federal Regulations) · tier 1 standards and regulators · 45 CFR 92.201(g)
Cite this note
APA
WarmTransfer. (2026, September 30). Real-time translation in contact centers: source note real-time-translation-contact-center-hhs-audio-remote. WarmTransfer. https://warmtransfer.net/knowledge/claims/real-time-translation-contact-center-hhs-audio-remote
BibTeX
@misc{warmtransfer-claim-real-time-translation-contact-center-hhs-audio-remote,
title = {Real-time translation in contact centers: source note real-time-translation-contact-center-hhs-audio-remote},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/real-time-translation-contact-center-hhs-audio-remote},
note = {Source note real-time-translation-contact-center-hhs-audio-remote, checked 2026-09-30}
}