Source note · Real-time translation in contact centers
In a July 2023 Genesys Community thread, a respondent said chat translation could be done then with the AppFoundry translation blueprint and described voice translation as part of future AI plans.
field report · Checked 2026-09-30
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- community discussion
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of mid-2023
- Status
- field report
- Checked
- 2026-09-30
Sources
- Question: does real-time translation exist today — Genesys Community · tier 6 community and field reports · replies to the original post of July 26, 2023
Cite this note
APA
WarmTransfer. (2026, September 30). Real-time translation in contact centers: source note real-time-translation-contact-center-gen-community. WarmTransfer. https://warmtransfer.net/knowledge/claims/real-time-translation-contact-center-gen-community
BibTeX
@misc{warmtransfer-claim-real-time-translation-contact-center-gen-community,
title = {Real-time translation in contact centers: source note real-time-translation-contact-center-gen-community},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/real-time-translation-contact-center-gen-community},
note = {Source note real-time-translation-contact-center-gen-community, checked 2026-09-30}
}