Source note · Real-time translation in contact centers
With Amazon Connect message processing, processed chat messages replace the originals in the S3 chat transcripts folder, and the unprocessed original transcript is stored in a separate S3 folder whose path prefix begins with 'Unprocessed'.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- chat transcript storage
- Deployment
- multi-tenant
- Region
- global except aws govcloud (us-west)
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enable in-flight sensitive data redaction and message processing — Amazon Web Services · tier 2 current vendor documentation · section 'Additional information', 'Transcript storage'
Cite this note
APA
WarmTransfer. (2026, September 30). Real-time translation in contact centers: source note real-time-translation-contact-center-aws-transcripts. WarmTransfer. https://warmtransfer.net/knowledge/claims/real-time-translation-contact-center-aws-transcripts
BibTeX
@misc{warmtransfer-claim-real-time-translation-contact-center-aws-transcripts,
title = {Real-time translation in contact centers: source note real-time-translation-contact-center-aws-transcripts},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/real-time-translation-contact-center-aws-transcripts},
note = {Source note real-time-translation-contact-center-aws-transcripts, checked 2026-09-30}
}