Lumen's documentation states that when a subscription arrives at the NPAC the t1 timer of 9 business hours starts; if it is not matched, a t2 timer of 9 business hours follows, after which the new provider may activate on the due date without concurrence.
Checked 2026-10-02
- Vendor
- Lumen
- Product
- Lumen wholesale LNP (port-out)
- Subsystem
- npac-activation
- Deployment
- pstn
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- LSR portal support — Lumen Technologies · tier 2 current vendor documentation · Order processing procedures, NPAC timer paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting calls that fail to ported numbers after cutover: source note post-port-routing-troubleshooting-lumen-t1-t2-timers. WarmTransfer. https://warmtransfer.net/knowledge/claims/post-port-routing-troubleshooting-lumen-t1-t2-timers
BibTeX
@misc{warmtransfer-claim-post-port-routing-troubleshooting-lumen-t1-t2-timers,
title = {Troubleshooting calls that fail to ported numbers after cutover: source note post-port-routing-troubleshooting-lumen-t1-t2-timers},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/post-port-routing-troubleshooting-lumen-t1-t2-timers},
note = {Source note post-port-routing-troubleshooting-lumen-t1-t2-timers, checked 2026-10-02}
}