Neither TAC nor PMP supports app or firmware updates for SIP devices (such as VVX or Edge E on SIP Gateway).

Checked 2026-09-25

No, updates for SIP devices are neither supported in TAC or PMP.
Vendor
Microsoft
Product
Teams Rooms Pro Management portal
Subsystem
device firmware
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Poly phones on Teams and Webex and Zoom: source note poly-phones-uc-pmp-no-sip-device-updates. WarmTransfer. https://warmtransfer.net/knowledge/claims/poly-phones-uc-pmp-no-sip-device-updates

BibTeX

@misc{warmtransfer-claim-poly-phones-uc-pmp-no-sip-device-updates,
  title  = {Poly phones on Teams and Webex and Zoom: source note poly-phones-uc-pmp-no-sip-device-updates},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/poly-phones-uc-pmp-no-sip-device-updates},
  note   = {Source note poly-phones-uc-pmp-no-sip-device-updates, checked 2026-09-25}
}

Read in context