Source note · PCI DSS for contact centers
VoIP traffic that carries payment card account data is in scope for applicable PCI DSS controls wherever it is stored, processed or transmitted on the entity's own network.
Checked 2026-09-30
- Vendor
- PCI SSC
- Product
- PCI DSS
- Subsystem
- VoIP scoping
- Deployment
- any
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- FAQ 1153: How does PCI DSS apply to VoIP? — PCI Security Standards Council · tier 1 standards and regulators · FAQ 1153, internal transmissions bullet
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-voip-internal-in-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-voip-internal-in-scope
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-voip-internal-in-scope,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-voip-internal-in-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-voip-internal-in-scope},
note = {Source note pci-dss-contact-center-voip-internal-in-scope, checked 2026-09-30}
}