Source note · PCI DSS for contact centers
Inbound VoIP traffic from an external source is not in the entity's PCI DSS scope until it reaches the entity's infrastructure.
Checked 2026-09-30
- Vendor
- PCI SSC
- Product
- PCI DSS
- Subsystem
- VoIP scoping
- Deployment
- any
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- FAQ 1153: How does PCI DSS apply to VoIP? — PCI Security Standards Council · tier 1 standards and regulators · FAQ 1153, inbound external traffic bullet
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-voip-inbound-external. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-voip-inbound-external
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-voip-inbound-external,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-voip-inbound-external},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-voip-inbound-external},
note = {Source note pci-dss-contact-center-voip-inbound-external, checked 2026-09-30}
}