Source note · PCI DSS for contact centers
For business-to-business VoIP carrying card data across multiple carriers, the traffic is in the entity's scope only while it is on the entity's infrastructure.
Checked 2026-09-30
- Vendor
- PCI SSC
- Product
- PCI DSS
- Subsystem
- VoIP scoping
- Deployment
- any
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- FAQ 1153: How does PCI DSS apply to VoIP? — PCI Security Standards Council · tier 1 standards and regulators · FAQ 1153, business-to-business bullet
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-voip-b2b-carriers. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-voip-b2b-carriers
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-voip-b2b-carriers,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-voip-b2b-carriers},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-voip-b2b-carriers},
note = {Source note pci-dss-contact-center-voip-b2b-carriers, checked 2026-09-30}
}