Source note · PCI DSS for contact centers
PCI SSC guidance for remote workers who take payments calls for multi-factor authentication to access telephone systems or payment processing platforms.
Checked 2026-09-30
- Vendor
- PCI SSC
- Product
- PCI DSS
- Subsystem
- agent environment
- Deployment
- any
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Protecting Payments While Working Remotely — PCI Security Standards Council · tier 1 standards and regulators · 'Process controls' section
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-remote-agent-mfa. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-remote-agent-mfa
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-remote-agent-mfa,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-remote-agent-mfa},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-remote-agent-mfa},
note = {Source note pci-dss-contact-center-remote-agent-mfa, checked 2026-09-30}
}