Source note · PCI DSS for contact centers
PCI SSC recommends a policy that keeps materials and devices that could record card data out of the telephone payment environment.
Checked 2026-09-30
- Vendor
- PCI SSC
- Product
- Information Supplement: Protecting Telephone-Based Payment Card Data
- Subsystem
- agent environment
- Deployment
- any
- Region
- not restricted
- Release range
- supplement v3.0
- Checked
- 2026-09-30
Sources
- Industry Guidance on Accepting Telephone Payments Securely — PCI Security Standards Council · tier 1 standards and regulators · 'Process' best practice
Cite this note
APA
WarmTransfer. (2026, September 30). PCI DSS for contact centers: source note pci-dss-contact-center-exclude-recording-devices. WarmTransfer. https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-exclude-recording-devices
BibTeX
@misc{warmtransfer-claim-pci-dss-contact-center-exclude-recording-devices,
title = {PCI DSS for contact centers: source note pci-dss-contact-center-exclude-recording-devices},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pci-dss-contact-center-exclude-recording-devices},
note = {Source note pci-dss-contact-center-exclude-recording-devices, checked 2026-09-30}
}