Source note · Inventorying a legacy PBX before migration
The Migration Insights usage-based eligibility report marks a device Unknown when its CDRs show features Webex Calling does not support, and the article says to contact Cisco TAC in that case.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Migration Insights
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Migration insights — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Migration Insights > report contents > FeatureUsageBasedDeviceEligibilityReport.csv
Cite this note
APA
WarmTransfer. (2026, October 14). Inventorying a legacy PBX before migration: source note pbx-discovery-inventory-mi-usage-unknown-tac. WarmTransfer. https://warmtransfer.net/knowledge/claims/pbx-discovery-inventory-mi-usage-unknown-tac
BibTeX
@misc{warmtransfer-claim-pbx-discovery-inventory-mi-usage-unknown-tac,
title = {Inventorying a legacy PBX before migration: source note pbx-discovery-inventory-mi-usage-unknown-tac},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/pbx-discovery-inventory-mi-usage-unknown-tac},
note = {Source note pbx-discovery-inventory-mi-usage-unknown-tac, checked 2026-10-14}
}