Source note · One-way and no-way audio diagnosis
Cisco states that one-way audio, a conversation between 2 people where only one person can hear anything, does not actually represent a voice-quality issue, while covering it in the voice quality section of the troubleshooting guide.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- media
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Troubleshooting Guide for Cisco Unified Communications Manager Release 12.5(1) — Device Issues — Cisco Systems, Inc. (www.cisco.com) · tier 2 current vendor documentation · Voice Quality introduction
Cite this note
APA
WarmTransfer. (2026, September 16). One-way and no-way audio diagnosis: source note owa-is-not-a-voice-quality-problem. WarmTransfer. https://warmtransfer.net/knowledge/claims/owa-is-not-a-voice-quality-problem
BibTeX
@misc{warmtransfer-claim-owa-is-not-a-voice-quality-problem,
title = {One-way and no-way audio diagnosis: source note owa-is-not-a-voice-quality-problem},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/owa-is-not-a-voice-quality-problem},
note = {Source note owa-is-not-a-voice-quality-problem, checked 2026-09-16}
}