Source note · Setting up an Oracle SBC for Teams Direct Routing

Besides registering the SBC's domain, the tenant needs a user in that domain with an E3 or E5 license, and the domain's authentication type must be Managed; otherwise pairing fails with an error that the domain was not configured for the tenant.

Checked 2026-09-30

Can not use the "sbc.contoso.com" domain as it was not configured for this tenant

Vendor: Microsoft
Product: Microsoft Teams Phone Direct Routing
Subsystem: SBC pairing
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Connect your Session Border Controller (SBC) to Direct Routing — Microsoft · tier 2 current vendor documentation · Connect the SBC to the tenant, Considerations, second and third bullets

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an Oracle SBC for Teams Direct Routing: source note oracle-sbc-teams-direct-routing-setup-fqdn-user-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/oracle-sbc-teams-direct-routing-setup-fqdn-user-license

BibTeX

@misc{warmtransfer-claim-oracle-sbc-teams-direct-routing-setup-fqdn-user-license,
  title  = {Setting up an Oracle SBC for Teams Direct Routing: source note oracle-sbc-teams-direct-routing-setup-fqdn-user-license},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/oracle-sbc-teams-direct-routing-setup-fqdn-user-license},
  note   = {Source note oracle-sbc-teams-direct-routing-setup-fqdn-user-license, checked 2026-09-30}
}

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