Source note · Setting up an Oracle SBC for Teams Direct Routing

Oracle's ESBC 9.0.0 Web GUI Configuration Assistant says the Baltimore CyberTrust Root certificate must be installed on the ESBC for secure communication with the Teams Direct Routing service, and its Configure Trusted Certificate step installs it by default.

disputed · Checked 2026-09-30

You must install the Baltimore CyberTrust Root certificate on the ESBC to communicate securely with Microsoft Teams Direct Routing Service.

Vendor: Oracle
Product: Oracle Enterprise Session Border Controller
Subsystem: Web GUI Configuration Assistant
Deployment: on-premises
Region: not restricted
Release range: 9.0.0
Status: disputed
Checked: 2026-09-30

Sources

Web GUI Guide: Configuration Assistant Operations — Oracle · tier 2 current vendor documentation · Microsoft Teams configuration, Step 5 Configure Trusted Certificate

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an Oracle SBC for Teams Direct Routing: source note oracle-sbc-teams-direct-routing-setup-baltimore-root. WarmTransfer. https://warmtransfer.net/knowledge/claims/oracle-sbc-teams-direct-routing-setup-baltimore-root

BibTeX

@misc{warmtransfer-claim-oracle-sbc-teams-direct-routing-setup-baltimore-root,
  title  = {Setting up an Oracle SBC for Teams Direct Routing: source note oracle-sbc-teams-direct-routing-setup-baltimore-root},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/oracle-sbc-teams-direct-routing-setup-baltimore-root},
  note   = {Source note oracle-sbc-teams-direct-routing-setup-baltimore-root, checked 2026-09-30}
}

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