The Webex Calling troubleshooting article says media quality metrics and network-side originating and terminating flows are not available for analog phones or IPv6 endpoints.

Checked 2026-09-24

Media quality metrics and originating and terminating flows from the network side aren't available
Vendor
Cisco
Product
Webex Calling
Subsystem
Control Hub troubleshooting
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). One-way and no-way audio diagnosis: source note one-way-audio-wxc-metrics-gaps. WarmTransfer. https://warmtransfer.net/knowledge/claims/one-way-audio-wxc-metrics-gaps

BibTeX

@misc{warmtransfer-claim-one-way-audio-wxc-metrics-gaps,
  title  = {One-way and no-way audio diagnosis: source note one-way-audio-wxc-metrics-gaps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/one-way-audio-wxc-metrics-gaps},
  note   = {Source note one-way-audio-wxc-metrics-gaps, checked 2026-09-24}
}

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