Source note · UC observability and synthetic monitoring
Webex Calling Troubleshooting treats endpoint media as within threshold at packet loss under 5%, latency/RTT under 400 ms and jitter under 150 ms, with tighter media-relay-point thresholds of 2.5%, 200 ms and 75 ms.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub Troubleshooting media thresholds
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Troubleshoot Webex Calling calls in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Media quality thresholds section
Cite this note
APA
WarmTransfer. (2026, September 24). UC observability and synthetic monitoring: source note observability-uc-wxc-quality-thresholds. WarmTransfer. https://warmtransfer.net/knowledge/claims/observability-uc-wxc-quality-thresholds
BibTeX
@misc{warmtransfer-claim-observability-uc-wxc-quality-thresholds,
title = {UC observability and synthetic monitoring: source note observability-uc-wxc-quality-thresholds},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/observability-uc-wxc-quality-thresholds},
note = {Source note observability-uc-wxc-quality-thresholds, checked 2026-09-24}
}