Source note · Troubleshooting number port rejections
For Teams Calling Plan port-ins, the port request is rejected after submission if the BTN does not match the current provider's records or if the account has a freeze that was not removed.
Checked 2026-10-01
If the BTN is incorrect or there's a freeze on the account, your port request will be rejected after submitting.
- Vendor
- Microsoft
- Product
- Microsoft Teams Calling Plans
- Subsystem
- number-porting
- Deployment
- multi-tenant
- Region
- us-ca
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Transfer phone numbers to Microsoft Teams — Microsoft · tier 2 current vendor documentation · Porting wizard - New (U.S. & Canada) > Billing telephone number (BTN)
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting number port rejections: source note number-port-rejections-teams-btn-mismatch-or-freeze-rejects. WarmTransfer. https://warmtransfer.net/knowledge/claims/number-port-rejections-teams-btn-mismatch-or-freeze-rejects
BibTeX
@misc{warmtransfer-claim-number-port-rejections-teams-btn-mismatch-or-freeze-rejects,
title = {Troubleshooting number port rejections: source note number-port-rejections-teams-btn-mismatch-or-freeze-rejects},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/number-port-rejections-teams-btn-mismatch-or-freeze-rejects},
note = {Source note number-port-rejections-teams-btn-mismatch-or-freeze-rejects, checked 2026-10-01}
}