Source note · Troubleshooting number port rejections
Microsoft distinguishes the account PIN, which protects account management and records, from a BTN freeze PIN, which lets an authorized user unfreeze the account for maintenance such as porting.
Checked 2026-10-01
The account PIN isn't the same as a BTN Freeze PIN.
- Vendor
- Microsoft
- Product
- Microsoft Teams Calling Plans
- Subsystem
- number-porting
- Deployment
- multi-tenant
- Region
- us-ca
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Transfer phone numbers to Microsoft Teams — Microsoft · tier 2 current vendor documentation · Porting wizard - New (U.S. & Canada) > Account information
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting number port rejections: source note number-port-rejections-teams-account-pin-not-freeze-pin. WarmTransfer. https://warmtransfer.net/knowledge/claims/number-port-rejections-teams-account-pin-not-freeze-pin
BibTeX
@misc{warmtransfer-claim-number-port-rejections-teams-account-pin-not-freeze-pin,
title = {Troubleshooting number port rejections: source note number-port-rejections-teams-account-pin-not-freeze-pin},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/number-port-rejections-teams-account-pin-not-freeze-pin},
note = {Source note number-port-rejections-teams-account-pin-not-freeze-pin, checked 2026-10-01}
}