Source note · Troubleshooting number port rejections
Genesys lists a carrier account freeze as a rejection cause and says removing it can take 1 to 3 weeks depending on the carrier.
Checked 2026-10-01
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- number-porting
- Deployment
- multi-tenant
- Region
- us-ca
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Port numbers in US and Canada overview — Genesys · tier 2 current vendor documentation · Common rejection causes > account freeze
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting number port rejections: source note number-port-rejections-genesys-unfreeze-one-to-three-weeks. WarmTransfer. https://warmtransfer.net/knowledge/claims/number-port-rejections-genesys-unfreeze-one-to-three-weeks
BibTeX
@misc{warmtransfer-claim-number-port-rejections-genesys-unfreeze-one-to-three-weeks,
title = {Troubleshooting number port rejections: source note number-port-rejections-genesys-unfreeze-one-to-three-weeks},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/number-port-rejections-genesys-unfreeze-one-to-three-weeks},
note = {Source note number-port-rejections-genesys-unfreeze-one-to-three-weeks, checked 2026-10-01}
}