The contact ID returned when spawning a script only indicates the spawn was triggered, not that the script ran successfully.

Checked 2026-09-24

The contact ID in the response is not confirmation that your script executed successfully.
Vendor
NICE
Product
CXone Studio
Subsystem
script-spawning
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). NICE CXone routing and Studio scripts: source note nice-cxone-routing-spawn-contact-id. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-routing-spawn-contact-id

BibTeX

@misc{warmtransfer-claim-nice-cxone-routing-spawn-contact-id,
  title  = {NICE CXone routing and Studio scripts: source note nice-cxone-routing-spawn-contact-id},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/nice-cxone-routing-spawn-contact-id},
  note   = {Source note nice-cxone-routing-spawn-contact-id, checked 2026-09-24}
}

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