Source note · NICE CXone routing and Studio scripts
Every CXone ACD skill must be assigned to a campaign, which groups skills for reporting.
Checked 2026-09-24
You must assign each skill to a campaign.
- Vendor
- NICE
- Product
- CXone ACD
- Subsystem
- skills
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Omnichannel Routing (ACD) skill - CXone Help Center — NICE · tier 2 current vendor documentation · ACD skill; campaigns paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). NICE CXone routing and Studio scripts: source note nice-cxone-routing-skills-campaign-required. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-routing-skills-campaign-required
BibTeX
@misc{warmtransfer-claim-nice-cxone-routing-skills-campaign-required,
title = {NICE CXone routing and Studio scripts: source note nice-cxone-routing-skills-campaign-required},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-routing-skills-campaign-required},
note = {Source note nice-cxone-routing-skills-campaign-required, checked 2026-09-24}
}