Source note · NICE CXone routing and Studio scripts
NICE lists legacy Email, Chat and SMS channels with end of support on 31 December 2027, replaced by Digital Experience (DX).
Checked 2026-09-24
- Vendor
- NICE
- Product
- CXone ACD channels
- Subsystem
- lifecycle
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- NiCE CXone Lifecycle Status — NICE · tier 2 current vendor documentation · NiCE CXone Lifecycle Status; Channels: Legacy Email, Chat, SMS row
Cite this note
APA
WarmTransfer. (2026, September 24). NICE CXone routing and Studio scripts: source note nice-cxone-routing-legacy-channels-eos. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-routing-legacy-channels-eos
BibTeX
@misc{warmtransfer-claim-nice-cxone-routing-legacy-channels-eos,
title = {NICE CXone routing and Studio scripts: source note nice-cxone-routing-legacy-channels-eos},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-routing-legacy-channels-eos},
note = {Source note nice-cxone-routing-legacy-channels-eos, checked 2026-09-24}
}