Source note · NICE CXone routing and Studio scripts
Dynamic delivery and Digital Experience (DX) are both enabled by default for new CXone systems; existing systems need the account representative to enable dynamic delivery.
Checked 2026-09-24
Both are enabled for new systems by default.
- Vendor
- NICE
- Product
- CXone ACD
- Subsystem
- routing-delivery-mode
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Dynamic Delivery - CXone Help Center — NICE · tier 2 current vendor documentation · Dynamic Delivery; integrated matching paragraph and enablement note
Cite this note
APA
WarmTransfer. (2026, September 24). NICE CXone routing and Studio scripts: source note nice-cxone-routing-dynamic-dx-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-routing-dynamic-dx-default
BibTeX
@misc{warmtransfer-claim-nice-cxone-routing-dynamic-dx-default,
title = {NICE CXone routing and Studio scripts: source note nice-cxone-routing-dynamic-dx-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-routing-dynamic-dx-default},
note = {Source note nice-cxone-routing-dynamic-dx-default, checked 2026-09-24}
}