Creating CXone stations requires the ACD > ACD Settings > Station Profiles Create and ACD > ACD Settings > Stations Create permissions, and every station must be assigned a station profile.
Checked 2026-10-02
- Vendor
- NICE
- Product
- CXone
- Subsystem
- stations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage Stations — NICE · tier 2 current vendor documentation · section Create a Station, required permissions
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting NICE CXone agent leg and softphone problems: source note nice-cxone-agent-leg-troubleshooting-station-create-perms. WarmTransfer. https://warmtransfer.net/knowledge/claims/nice-cxone-agent-leg-troubleshooting-station-create-perms
BibTeX
@misc{warmtransfer-claim-nice-cxone-agent-leg-troubleshooting-station-create-perms,
title = {Troubleshooting NICE CXone agent leg and softphone problems: source note nice-cxone-agent-leg-troubleshooting-station-create-perms},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/nice-cxone-agent-leg-troubleshooting-station-create-perms},
note = {Source note nice-cxone-agent-leg-troubleshooting-station-create-perms, checked 2026-10-02}
}