Source note · Network readiness assessment for cloud calling
Control Hub grades a Webex Calling cloud media relay hop as good only when packet loss is below 2.5%, latency or RTT is below 200 ms and jitter is below 75 ms.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Calling (Control Hub troubleshooting)
- Subsystem
- call quality diagnostics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Troubleshoot Webex Calling calls in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Hop details view', media relay point thresholds
Cite this note
APA
WarmTransfer. (2026, September 24). Network readiness assessment for cloud calling: source note network-readiness-assessment-ch-relay-good. WarmTransfer. https://warmtransfer.net/knowledge/claims/network-readiness-assessment-ch-relay-good
BibTeX
@misc{warmtransfer-claim-network-readiness-assessment-ch-relay-good,
title = {Network readiness assessment for cloud calling: source note network-readiness-assessment-ch-relay-good},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/network-readiness-assessment-ch-relay-good},
note = {Source note network-readiness-assessment-ch-relay-good, checked 2026-09-24}
}